Customer Service Representative
项目类型: 混合动力
项目级别: Continuing Education
部门: Continuing Education
研究所: 业务 & 创业
大学: 签证中心
是什么? Customer Service Representative program?
| Our Customer Service Representative training program will equip you with the skills you need to positively interact with customers in a helpful and professional manner. You will gain an understanding of effective communication styles and techniques by sharpening business writing and interpersonal skills. Learn creative thinking, 解决问题, and crucial conflict management skills including dealing with anger and using the Agreement Frame. Participants also learn more about the six elements of our communication with others that help us reveal appropriate information about ourselves, and how to better manage ourselves for a professional image. Real-world examples are used to help students navigate their communication skills in various business situations. Participants will also receive Mental Health First 援助 training. |
课程
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程序信息
时间的承诺80小时联络时间 6周培训 |
认证Alamo 大学 Certificate of Completion |
职业前景欲知详情，请浏览 阿拉莫大学 Career Coach 网站 |
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项目要求
Possess proficiency in English (reading, writing, and speaking skills)
You are at least eighteen (18) years of age
一些高中
Must have access to computer/tablet and internet
学费
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One or more of these 项目 are approved 准备工作 项目. Find out if you’re eligible to receive free tuition and job placement services that will enable you to secure an in-demand career. |
CE登记电话: 210-212-5266 (Option 4) |
CE 程序信息 |